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Benefits:
- Employee discounts
- Health insurance
- Paid time off
About the Role:
Essential Eyecare & Optical in Longwood, FL is looking for a motivated and experienced Optical Office Manager to lead our team and keep our practice running smoothly. This is a fantastic opportunity to combine your passion for eye care with your leadership skills in a patient-focused environment. If you thrive in a fast-paced optical setting and love making a difference, we want to hear from you!
Responsibilities:
- Oversee daily front office operations including scheduling, patient flow, and staff coordination
- Manage optical dispensary operations including frame inventory, lens orders, and vendor relationships
- Train, supervise, assist, and support all staff in all roles to ensure exceptional patient experiences
- Handle insurance verification, billing, and claims processing for vision and medical plans
- Ensure compliance with HIPAA regulations and office policies and procedures
- Resolve patient concerns and maintain high standards of customer service
- Monitor office performance metrics and assist with budgeting and reporting
Requirements:
- 2+ years of experience in optical office management or a senior optometric role
- Familiarity with optical dispensing, frame styling, and lens products preferred
- Experience with vision insurance plans (VSP, EyeMed, Medicaid) and medical billing
- Proficiency with optical or medical practice management software (e.g. Revolution EHR)
- Strong leadership and team-building skills with a positive, hands-on approach
- Excellent communication and organizational skills
- ABO certification or state licensure a plus
About Us:
Essential Eyecare & Optical is a trusted vision care provider serving the Longwood, FL community with comprehensive eye exams and a curated selection of eyewear. Our patients love us for our personalized approach and commitment to quality care. Our team enjoys a supportive, collaborative workplace where every member plays a vital role in delivering an outstanding patient experience.
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